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Process Overview

From Discovery to Completion

Understand exactly how we guide your team through a wellness challenge, from initial planning through successful completion. Our proven implementation framework ensures consistent engagement and measurable participation.

Project management and planning workspace showing structured approach and organised implementation materials

The Five-Phase Implementation Journey

1

Discovery & Planning (Week 1–2)

What happens: We schedule a discovery conversation to understand your team's current wellness landscape, organisational goals, team size, and challenge preferences. We assess readiness and identify potential obstacles.

Your role: Provide context about your team, organisational culture, wellness history, and specific goals. Share any constraints or opportunities we should know about.

Deliverables: Tailored challenge proposal, timeline, pricing, and implementation roadmap specific to your needs.

2

Design & Launch Prep (Week 2–4)

What happens: We customise the challenge framework, create communication materials, set up tracking systems, prepare leadership briefings, and finalise all logistics. We train your team on the challenge format and expectations.

Your role: Coordinate leadership training, prepare internal communication schedule, arrange participant onboarding logistics, and confirm launch date.

Deliverables: Challenge materials, communication templates, tracking dashboard, leadership guides, participant onboarding resources.

3

Launch & Opening Week (Week 4–5)

What happens: Official challenge launch with welcome communication, participant orientation, buddy matching, and first facilitation call. We establish engagement rhythm and set expectations.

Your role: Ensure participants are onboarded and understand the format. Leadership participates visibly in opening events. Support participant registration and set-up.

Deliverables: Launch event facilitation, welcome materials, dashboard access, buddy assignments, first check-in call.

4

Active Facilitation (Week 5–end)

What happens: We facilitate weekly/bi-weekly check-in calls, manage communication cadence, support buddy systems, provide habit-building resources, celebrate milestones, address participation barriers, and track engagement metrics continuously.

Your role: Encourage participation, troubleshoot barriers, support peer leaders, maintain internal communication, participate in check-in calls, provide logistics support.

Deliverables: Weekly newsletters, facilitation calls, dashboard updates, milestone celebrations, ongoing support and coaching.

5

Completion & Evaluation (Final weeks)

What happens: Challenge completion celebration, comprehensive participation reporting, team reflection on learnings and cultural shifts, discussion of sustainability practices, and recommendations for future initiatives.

Your role: Host completion celebration, gather team feedback, discuss habit sustainability, explore options for ongoing wellness culture.

Deliverables: Final celebration event, comprehensive participation report, cultural impact assessment, sustainability recommendations, future planning guidance.

Implementation Timeline by Format

Example timelines showing how long each phase typically takes depending on your challenge duration.

Quick-Start Pulse Timeline

Week 1Discovery call, proposal, agreement
Week 2Programme design, materials creation, leadership briefing
Week 3Launch prep, participant onboarding, final confirmations
Week 4Official launch, opening facilitation call
Weeks 5–7Weekly facilitation calls, participant support, engagement tracking
Week 8Challenge completion, celebration event, final reporting

Total Investment: 8 weeks (discovery to completion)

Foundation Challenge Timeline

Week 1–2Discovery, needs assessment, proposal development
Week 3–4Custom programme design, materials creation, launch prep
Week 5Leadership training, participant onboarding, soft launch
Week 6Official launch, welcome calls, buddy matching
Weeks 7–10Bi-weekly facilitation, weekly newsletters, milestone celebrations
Week 11Mid-point check-in, programme adjustment if needed
Weeks 12–13Final facilitation, momentum building, preparation for completion
Week 14Challenge completion, celebration, comprehensive reporting

Total Investment: 14 weeks (discovery to completion)

Intensive Programme Timeline

Week 1–2Extended discovery, strategic planning, organisational readiness
Week 3–5Detailed programme customisation, leadership coaching, materials development
Week 6Leadership development training, peer leader identification
Week 7Participant onboarding, buddy matching, orientation
Weeks 8–15Weekly facilitation calls, bi-weekly coaching, habit-building workshops
Week 16Mid-point intensive review, leadership summit
Weeks 17–18Continued weekly facilitation, peer leader development, scaling
Week 19Challenge completion, celebration, culture assessment

Total Investment: 19 weeks (discovery to completion)

What We Provide During Implementation

Scheduled Facilitation Calls

Weekly or bi-weekly live facilitation sessions tailored to your challenge format, providing accountability, motivation, Q&A, and community connection.

Communication Materials

Professionally designed email templates, weekly newsletters, social content, posters, and messaging frameworks all ready for your use.

Tracking Dashboard

Real-time participation dashboard showing team and individual progress, engagement metrics, and participation trends. Transparent and motivating.

Resource Library

Habit-building guides, educational content, wellness tips, challenge-specific resources, and reference materials participants can access anytime.

Coaching Support

Individual or group coaching calls, leadership briefings, buddy system support, and targeted coaching for participation barriers or challenges.

Comprehensive Reporting

Detailed participation reports, engagement analytics, cultural impact assessment, individual and team-level data, and sustainability recommendations.

Success Factors in Implementation

What makes implementations successful and drives the 87% engagement rates we see across challenges.

Leadership Visible Support

When organisational leadership visibly participates, communicates genuine enthusiasm, and dedicates time to the challenge, engagement soars. This signals to everyone that wellness is a real priority.

Best practice: Leadership attends opening call, participates in buddy system, shares personal wellness practices, and celebrates team milestones publicly.

Leadership team providing visible support and engagement in a structured corporate wellness setting
Consistent weekly engagement tracking showing reliable participation patterns and sustained momentum

Consistent Scheduling

When check-in calls, newsletters, and communication happen on predictable schedules, participants develop habits around the challenge. Consistency creates momentum.

Best practice: Same day/time for facilitation calls (people calendar it), weekly newsletter schedule (Monday morning, for example), and predictable buddy check-in patterns.

Peer-to-Peer Accountability

Buddy systems and peer leadership create social accountability that's more powerful than top-down management. People participate to support their buddy, not just to follow organisational directive.

Best practice: Thoughtful buddy matching, regular check-in prompts, peer leader identification and support, and celebration of buddy wins.

Two colleagues engaged in supportive peer accountability partnership showing mutual engagement

Frequently Asked Questions About Implementation

That depends on the format. Quick-Start Pulses require 15–30 minutes weekly per participant. Foundation Challenges need 30–60 minutes. Intensive Programmes involve 45–90 minutes weekly. We design formats to fit your team's available time.

Yes. We can compress the discovery and design phases for urgent launches. Ideal lead time is 4–6 weeks, but we've successfully launched with 2 weeks' notice. Earlier planning allows more customisation and thorough participant onboarding.

All our programmes are fully designed for distributed teams. We use virtual facilitation, digital dashboards, and asynchronous options so location doesn't create barriers. Timezone considerations are built into scheduling.

We record all facilitation calls, provide session notes, and create asynchronous alternatives so people can participate flexibly. Buddy partners help keep absent participants engaged. We never shame missed sessions—we create gentle re-entry paths.

We provide a final report, discuss sustainability practices to maintain habits, and explore options for ongoing engagement. Many organisations run sequential challenges to maintain momentum, or transition to ongoing wellness culture initiatives.

Ready to Implement Your Wellness Challenge?

Let's discuss your timeline, team needs, and ideal challenge format.

Schedule Discovery Call