Privacy Policy
1. Information We Collect
When you contact us or use our services, we collect:
- Contact information (name, email, phone, company)
- Information you provide in forms and messages
- Website usage data via cookies and analytics
- IP address and device information automatically collected
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and schedule discovery calls
- Deliver our educational programmes and services
- Send relevant programme updates and communications
- Improve our website and services through analytics
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Our legal bases for processing your personal data include: consent (when you submit a form), contract performance (when delivering services), and legitimate interests (improving our services).
4. Information Sharing
We do not sell or rent your personal data. We may share information only with: service providers assisting us (email, hosting, analytics), legal authorities when required, and only with your consent for other purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under data protection laws, you have the right to: access your personal data, correct inaccurate information, request deletion, object to processing, request portability, and lodge complaints with supervisory authorities. Contact us at info@lovelyearth.world to exercise these rights.
7. Cookies and Tracking
We use cookies for essential site functionality, analytics, and marketing personalisation. You can control cookie preferences through our cookie banner. See our Cookie Policy for details.
8. Third-Party Services
Our website uses: Google Analytics (website analytics), Google Maps API (location mapping), and Google Ads conversion tracking. These services collect data according to their own privacy policies.
9. Data Retention
We retain personal data only as long as necessary for the stated purposes. Contact data is retained for 3 years after the last interaction unless you request deletion. Cookies expire according to their settings.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you're under 18, please do not use our website or services.
11. International Data Transfer
If you're in the EU/EEA, data transfers to New Zealand are protected by appropriate safeguards and your applicable privacy rights remain unaffected.
12. Policy Updates
We may update this policy. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of updated policies.
13. Contact Us
Data Protection Officer / Privacy Inquiries:
Lovelyearth Ltd
Level 2, 45 Shortland Street
Auckland 1010, New Zealand
info@lovelyearth.world
+64 9 555 0142
Supervisory Authority (NZ): Office of the Privacy Commissioner New Zealand